A few weeks ago, we held yet another successful customer event, this time in Central London, on Fenchurch Street – which by the way is a terrific location for an event! This event brought together a community of our customers to network and collaborate on our latest LANGuardian release.
The event kicked off with welcoming comments from myself, followed by a number of dynamic presentations which were jointly delivered by our Technical Director, Darragh Delaney and myself. Throughout the half-day event, we presented the latest features in LANGuardian, shared our road map and gave an overview of our technical integrations along with several product demonstrations.
We love to host such customer events, as it gives us the opportunity to share our recent announcements, meet our customers face-to-face and listen to their feedback on what they would like to see in future product developments. Additionally, we were on hand to answer any critical issues from novice and experienced users alike.
A wide range of training topics were delivered throughout the morning, ranging from:
• Creating a Ransomware Monitoring Dashboard
• How to detect SMBv1 use on your network
• How to use the Direct Packet Capture option on LANGuardian, so that it saves packets from a flow when a particular trigger is asserted
• How to use our DNS Traffic Decoding feature to collect DNS queries for all running sensors
We were thrilled with the post-event feedback, so I thought I would share a small sample of this here:
• “It was all good, very informative” – Infrastructure Support Specialist, Financial & Insurance Services
• “I thought it was great overall, although it could be a whole-day training session with more hands-on” – R&D and Infrastructure Engineer, Managed IT Outsourcing
• “The most useful part of this training for me was the demos, especially for Ransomware + DDoS” – Infrastructure Operations Manager, Housing Association
• “Very useful, would be good to have it on an annual basis. We were very impressed with the communications on the WannaCry outbreak; it was very useful” – Network Technician, UK University