5 Tips for Dealing with Unusual Traffic Detected Notifications
How to Deal With Unusual Traffic Detected Notifications
If you get an unusual traffic detected notification from Google, it usually means your IP address was or still is sending suspicious network traffic. Google can detect this and has recently implemented security measures to protect against DDoS, other server attacks and SEO rank manipulation.
The key thing to remember is that the notification is based on your Internet facing IP address, not your private IP address which is assigned to your laptop\PC\device. If you don’t know what your Internet facing (or public) IP address is you can use something like this service.
Further reading in these blog posts.
- What Traffic Reports To Focus on if You Are Dealing With Google Unusual Traffic Notifications. A look at how one of our customers approached the problem.
- How to deal with “Google has detected unusual traffic from your network” notifications
Top tips for dealing with unusual traffic detected messages:
- Get an inventory. Do you have unknown devices on your network? There are many free applications which can do network scans. Another option is to deploy deep packet inspection tools which will passively detect what is running on your network.
- Monitor traffic on your Internet gateway. Watch out for things like network scans, traffic on unusual port numbers, TOR traffic. I have included a video below which explains how you can do this.
- Track down the device using its MAC address. Network switches maintain a list of what MAC addresses are associated with what network switch ports. The guide at this link shows you how to do this on Cisco switches but similar commands are available on other switch models.
- See if your IP address is blacklisted You can use something like this http://www.ipvoid.com/ to see if your IP address is known black lists.
- If you cannot find any issues, talk to your ISP. Maybe you need an IP change. IP addresses are recycled so it could be that you were allocated a dodgy one. This is a remote possibility so make sure you cover tips 1 to 4 first.
Please don’t hesitate to get in contact with our support team if you are having an issue with a unusual traffic notification. They can help you quickly get to the root cause of issues associated with suspicious network traffic.